1. Information We Collect
Information you provide
- Account registration: name, email address, and password when you create an account.
- Profile information: investor type, experience level, and states of interest you optionally add to your profile.
- Portfolio data: tax lien certificate details you enter into the portfolio tracker (property addresses, purchase amounts, dates, status).
- Watchlist data: auction listings you save to your watchlist.
- Support communications: messages you send us via email or contact forms.
- Guide purchases: if you buy the Tax Lien Investing Guide — which you can do without an account — we store your first name and email address so we can deliver your download and provide support. At checkout you may also opt in to receive marketing emails from us; that choice is recorded, and opting in is never required to buy the guide.
Information collected automatically
- Usage data: pages viewed, features used, and navigation patterns within the platform.
- Device information: browser type, operating system, screen resolution, and IP address.
- AI query logs: questions submitted to Guru Guide are logged for rate limiting and service improvement. We do not use your queries to train AI models.
2. How We Use Your Information
We use the information we collect to:
- Provide and operate the Tax Lien Gurus platform, including your portfolio and watchlist.
- Authenticate your account and enforce daily AI query limits based on your subscription tier.
- Send transactional emails such as account confirmation, password reset, and billing receipts.
- Improve the platform — analyzing usage patterns to prioritize new features and fix issues.
- Respond to support requests and communicate about your account.
- Send marketing emails about Tax Lien Gurus membership only to people who explicitly opted in — for example, guide purchasers who ticked the consent box at checkout. Every such email carries an unsubscribe link, and we stop as soon as you use it.
- Comply with legal obligations.
We do not use your data for advertising profiling, and we do not sell or rent your personal information to any third party.
3. How We Share Your Information
We share information only in these limited circumstances:
- Supabase: our database and authentication provider. Your account data and portfolio records are stored in Supabase. See supabase.com/privacy.
- Anthropic: questions submitted to the Guru Guide AI are processed by Anthropic's API. See anthropic.com/privacy.
- Netlify: our hosting provider processes web requests. See netlify.com/privacy.
- Stripe: all payment processing is handled by Stripe, Inc. When you purchase a subscription or product, your payment details (card number, billing address) are entered directly into Stripe's secure checkout and are never transmitted to or stored by Tax Lien Gurus. We receive only a token and basic transaction metadata from Stripe. See stripe.com/privacy.
- Legal requirements: we may disclose information if required by law or to protect the rights and safety of our users or the public.
4. Data Retention
We retain your account and portfolio data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes or billing records.
AI query logs are retained for up to 90 days for rate limiting and abuse prevention, then deleted.
5. Security
We use industry-standard security practices including:
- HTTPS encryption for all data in transit.
- Row-Level Security (RLS) in our database — your data is only accessible to your account.
- Hashed passwords — we never store your password in plain text.
- API keys and service credentials are stored server-side and never exposed to the browser.
No system is perfectly secure. If you believe your account has been compromised, contact us immediately at support@taxliengurus.com.
6. Your Rights & Choices
You have the following rights regarding your personal information:
- Access: request a copy of the data we hold about you.
- Correction: update inaccurate information through your Profile page or by contacting us.
- Deletion: request deletion of your account and associated data.
- Portability: request an export of your portfolio data in a standard format.
- Opt-out of marketing: unsubscribe from any non-transactional emails at any time via the unsubscribe link in the email.
To exercise any of these rights, email support@taxliengurus.com. We will respond within 30 days.
7. Cookies & Local Storage
Tax Lien Gurus uses browser localStorage to store your session token so you remain logged in between visits. We do not use third-party advertising cookies or tracking pixels. We may use a minimal session cookie if required by our authentication provider.
8. Children's Privacy
Tax Lien Gurus is not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. For material changes, we will notify you by email or by a prominent notice on the platform. Continued use of Tax Lien Gurus after changes take effect constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:
- Email: support@taxliengurus.com
- Website: taxliengurus.com